In 2012, we found ourselves immersed in a complex case involving an unfortunate incident at a truck stop. This pivotal moment led to the birth of Primacy.
Core Focus: Protecting Trucking Companies’ Resources & Reputation
Niche: Occupied Vehicle Claims
Captivated by the power and significance of the word “primacy,” we embraced it as the essence of our business. At Primacy Risk Services, we believe in the importance of urgency and prioritize what is primary and preeminent in our investigations, particularly when conducted early.
You’re focused on running your business. Dealing with rising claim frequency and severity is a full-time job. Primacy can represent you and protect you from billboard attorneys before they deal another blow to your bottom line. 
Competition is fierce in the Program space. Claim results can be the difference between keeping existing members and attracting new ones. Primacy can drive down claims costs by paying immediate attention to every accident.
Even the best Safety program cannot stop every accident. Our post-loss expertise, coupled with your pre-loss strategies, can be a difference-maker. Primacy also offers Risk Management Services such as claim audits and risk assessments to help drive on-scene behavioral change that can result in lower claims costs.
Claims Manager
Claims Investigator
Claims Director
Claims Director
Director, Strategy and Technology
Claims Investigator
Claims Manager
Chief Operating Officer
Founder and President
Treasurer
Claims Manager
Claims Investigator II
Claims Manager
Claims Manager
Accounting Manager
Analyst
Claims Manager
Claims Manager
Senior Claims Manager
Our team is focused on delivering exemplary service.
Every team member embodies our core values:
Be available and effective for our clients in the times when they need us most.
Always deliver professional, high-quality services.
We are a highly-functioning team, supporting one another with loyalty and mutual respect.
We strive to be creative in delivering value and solutions for our clients.
Our commitment to delivering excellence in investigations is rooted in the belief that understanding the primacy of facts is paramount. Join us on this journey, where urgency matters, and the pursuit of truth is our primary focus.
I asked the Mediator for the definition of the word primacy and not only did he cite the meaning he also applied it perfectly to the case. What mattered in our case was what or who was first when we considered the small army of physicians. It was the first physician whose opinion mattered, not the others since physicians 2 through 5 never spoke with the decedent; they only viewed his remains and his charts, etc. I really took a shine to the word primacy for what I wanted to do with my business, what I wanted the new name to convey. I just believed then as I do now that urgency really does matter and that which is primary and preeminent is the investigation, particularly
when done early.
Committed, consistent, & responsive: Primacy vastly improves the service and outcomes of claims to get to the truth.
